Pillars of Strength:

• IT Support & Infrastructure Management: Experienced in managing technology services, providing technical leadership for core IT systems, and ensuring operational requirements are met.
• Knowledge Management & Collaboration: Proven ability to identify opportunities for knowledge capture and sharing, building repositories, and promoting collaboration across teams and systems.
• Web Development & Digital Marketing: Skilled in website development, database management, SEO, and online marketing to enhance business presence and growth.
• Problem-Solving & Technical Proficiency: Strong analytical and problem-solving abilities, with expertise in troubleshooting, hardware/software management, and network support.

Key Skills:

• IT Support & Troubleshooting
• Website Development & Database Management
• Search Engine Optimization (SEO)
• Online Marketing
• Adobe Suite (Graphic Design & Video Editing)
• Computer Programming & Networking
• Microsoft Office Suite
• Knowledge Management
• IT Strategic Planning
• Vendor Management
• Technical Documentation
• Effective Communication

Highlight Reel:

• Currently serves as Head of Information Communication Technology at the Ghana Enterprises Agency, managing technology services and providing technical leadership for various projects.
• As Knowledge Management Consultant for the World Bank Ghana Jobs and Skills Project, built a repository of best practices and promoted knowledge sharing across the agency.
• Previously served as INFORMATION TECHNOLOGY OFFICER at Ghana Enterprises Agency (MasterCard Young Africa Works), managing IT infrastructure and providing user support.
• Demonstrated leadership in website development and digital marketing through personal projects and contributions to online platforms.

Experience Snapshot:

• Head of Information Communication Technology, Ghana Enterprises Agency (Current)
• Knowledge Management Consultant, Ghana Enterprises Agency (World Bank Project) (Current)
• INFORMATION TECHNOLOGY OFFICER, Ghana Enterprises Agency (MasterCard Young Africa Works)
• NATIONAL SERVICE, National Board for Small Scale Industries